BlueBonga stands behind it's products and services. We're customer focused, and use proven, highly available and reliable technology platforms. We're so confident you'll enjoy our service we've backed it with a 30 day no questions asked guarantee. We promise, among other things, that;
- Page load times will be fast!
- Customer service will respond quickly
- We will treat your concerns and questions with diligence and compassion.
- We will help you every step of the way.
If you have any questions, problems or concerns with your service please do no hesitate to call or email us anytime. Our helpful staff is here to help you.
We offer an unconditional money back guarantee on our hosting services. Domain names registered through our services will be subject to a $15/year domain registration fee. Should you decide to cancel your account within the initial 30-day period, you will receive a full refund on the hosting fees. The domain registration fees cannot be cancelled, however arrangements can be made to transfer the domain name to your new provider. Therefore, the registration service fees are non-refundable.
If, for any reason, you would like a refund you must submit a request to billing@bluebonga.com, please include your name, and account number or domain name. You must submit your request within 30 days from the date your purchase was made. Please allow up to 7 business days for refund processing. If by the 7th business day you have not received credit, please call us immediately to help process your refund.
